Last updated on 12/12/2023

Welcome to www.simplybe-skincare.co.uk (referred to as the "Website"). These Terms of Use govern your use of the Website, its services, and any content or information found within. By accessing or using the Website, you agree to be bound by these Terms of Use. If you do not agree with these terms, please refrain from using the Website.

Introduction

1. These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Simply Be Skincare, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Simply Be Skincare and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Simply Be Skincare and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

Intellectual property and acceptable use

Prohibited use

2. You may not use the Website for any of the following purposes:

in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;

in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;

making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

Registration

3. You must ensure that the details provided by you on registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.

We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.

4. You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.

Privacy Policy and Cookies Policy

5. Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference. To view the Privacy Policy and Cookies Policy, please refer to the relevant sections on this page.

Availability of the Website and disclaimers

6. Any online facilities, tools, services or information that Simply Be Skincare makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Simply Be Skincare is under no obligation to update information on the Website.

Whilst Simply Be Skincare uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

Simply Be Skincare accepts no liability for any disruption or non-availability of the Website.

Simply Be Skincare reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Limitation of liability

7. Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

To the maximum extent permitted by law, Simply Be Skincare accepts no liability for any of the following:

a. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;

b. loss or corruption of any data, database or software; c. any special, indirect or consequential loss or damage.

General

8. You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

These terms and conditions together with the Privacy Policy and Cookies Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.

9. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions. If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Simply Be Skincare trading as Simply Be Cosmetics LTD details

10. Simply Be Skincare is a company incorporated in with registered number 13420203 whose registered address is 12 The Maltings, Weavering, Maidstone, Kent, ME14 5UF and it operates the Website www.simplybe-skincare.co.uk. You can contact Simply Be Skincare by email on info@simplybe-skincare.co.uk.

Attribution

11. These terms and conditions were created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk).

Terms of Treatment:

Booking and Cancellation:

A deposit is necessary to secure the treatment appointment. Cancellations made less than 48 hours before the scheduled appointment may result in a forfeiture of the deposit.

Procedure Costs:

The quoted price covers the specified treatment and related services. Additional costs may apply for post-treatment care, medications, or unforeseen circumstances.

Payment:

Full payment is due on or before the day of the treatment. Accepted payment methods include cash, credit cards, or other specified payment options.

Medical History and Disclosures:

Clients must provide accurate medical history, including current medications and allergies. Full disclosure of any health issues or changes in medication must be communicated to the practitioner.

Post-Treatment Care:

Clients should adhere to the recommended post-treatment care instructions to optimise results and minimise potential complications.

Follow-up Appointments:

Follow-up appointments may be scheduled to assess the progress of the treatment and address any concerns.

Guarantees and Refunds:

No guarantees are made regarding specific outcomes, as individual responses to cosmetic treatments vary.

Confidentiality:

Client privacy is of utmost importance. All personal and medical information will be kept confidential, in accordance with applicable privacy laws.

Rescheduling:

Clients may request to reschedule appointments with advance notice, subject to availability.

Contraindications:

If any contraindications arise during the consultation or treatment process, the practitioner reserves the right to refuse or modify the planned procedure for the safety of the client.

By undergoing cosmetic treatment, the client acknowledges and agrees to these terms and conditions. The practitioner retains the right to update or modify these terms as needed, with prior notice to the client.

Effective Date: 27/11/2023

At Simply Be Skincare, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information you provide to us through our website and other platforms. By using our services or accessing our website, you agree to the terms of this Privacy Policy.

This privacy policy applies between you, the User of this Website and Simply Be Cosmetics, the owner and provider of this Website. Simply Be Skincare takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www. simplybe-skincare.co.uk.

Please read this privacy policy carefully. Definitions and interpretation

1. In this privacy policy, the following definitions are used:

Data - Collectively all information that you submit to Simply Be Skincare via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies - a small text file placed on your computer by this Website when you visit certain parts of the Website and /or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws - any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;

GDPR the UK General Data Protection Regulation;

Simply Be Skincare, we or us - Simply Be Cosmetics trading as Simply Be Skincare, a company incorporated in England and Wales with registered number 13420203 whose registered office is at The Granary, Hermitage Court, Hermitage Lane, Maidstone, Kent, United Kingdom, ME16 9NT;

UK and EU Cookie Law - the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;

User or you - any third party that accesses the Website and is not either (i) employed by Simply Be Cosmetics and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Simply Be Cosmetics and accessing the Website in connection with the provision of such services; and

Website - the website that you are currently using, www.simplybe-skincare.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation:

2.1. the singular includes the plural and vice versa;

2.2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

2.3. a reference to a person includes firms, companies, government entities, trusts and partnerships;

2.4. “including” is understood to mean “including without limitation”;

2.5. reference to any statutory provision includes any modification or amendment of it;

2.6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies only to the actions of Simply Be Skincare and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4. For purposes of the applicable Data Protection Laws, Simply Be Skincare is the “data controller”. This means that Simply Be Skincare determines the purposes for which, and the manner in which, your Data is processed.

Data collected

5. We may collect the following Data, which includes personal Data, from you: a. name, gender, contact Information such as email addresses and telephone numbers; demographic information such as postcode, preferences and interests; in each case, in accordance with this privacy policy.

Note that we do not hold any personal payment details such as credit/debit card or bank account information. Our payment provide is Stripe, if required, you can read their privacy policy here: https://stripe.com/gb/privacy

How we collect Data

6. We collect Data in the following ways: a. data is given to us by you ; and

6.1. Data is collected automatically.

Data that is given to us by you

7. Simply Be Cosmetics will collect your Data in a number of ways, for example:

7.1. when you contact us through the Website, by telephone, post, e-mail or through any other means;

7.2. when you make payments to us, through this Website or otherwise;

7.3. When you elect to receive marketing communications from us;

7.4. When you use our services;

in each case, in accordance with this privacy policy.

Data that is collected automatically

8. To the extent that you access the Website, we will collect your Data automatically, for example:

8.1. We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

8.2. We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Our use of Data

9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

9.1. improvement of our products / services; in each case, in accordance with this privacy policy.

10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

Keeping Data secure

11. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@simplybe-skincare.co.uk.

12. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

13. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

14. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

15. You have the following rights in relation to your Data:

15.1. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

15.2. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.

15.3. Right to erase – the right to request that we delete or remove your Data from our systems.

15.4. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.

15.5. Right to data portability – the right to request that we move, copy or transfer your Data.

15.6. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@simplybe-skincare.co.uk. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

16. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

17. Simply Be Skincare may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Simply Be Skincare. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

Please see cookie policy in separate section of this page.

General

18. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

19. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

20. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

21. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

22. Simply Be Skincare reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact Simply Be Cosmetics by email at info@simplybe-skincare.co.uk.

Attribution

23. This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en). 09 August 2021

Effective Date: 27/11/2023

At Simply Be Skincare, we understand the importance of privacy and are committed to protecting the personal information of our website users. This Cookie Policy explains how we use cookies, trackers, and similar technologies on our website (www.simplybe-skincare.co.uk).

What are cookies?

A cookie is a small text file that is stored on your device (such as a computer or mobile device) when you visit a website. Cookies enable the website to recognise your device and remember certain information about your visit, such as your preferences and settings.

Why do we use cookies?

Cookies serve various purposes, including improving your experience on our website. They allow us to remember your preferences, analyse website traffic, enhance website functionality, and personalise your online interactions. Cookies also help us provide you with targeted advertisements and marketing communications that may be of interest to you.

Types of cookies we use

1. Essential Cookies: These cookies are necessary for the proper functioning of our website and allow you to navigate and use its features. Without these cookies, certain services and functionality may be unavailable.

2. Preference Cookies: These cookies enable our website to remember choices you have made, such as your language or region preferences, and provide you with a more personalised experience.

3. Analytics Cookies: We use analytics cookies to collect information about how visitors use our website. This helps us analyse and improve the performance and effectiveness of our website.

4. Advertising and Marketing Cookies: These cookies are used to deliver advertisements that are relevant to you. They also help measure the effectiveness of our advertising campaigns. Additionally, these cookies enable us to personalise our marketing communications and provide you with a more tailored experience.

Third-party cookies

We may also use third-party cookies on our website, which are cookies set by other entities for various purposes. These cookies are subject to the respective privacy policies of the third parties and not governed by this Cookie Policy. We encourage you to review the privacy policies of these third parties.

Cookie management

You have the option to disable or delete cookies on your device. You can typically do this through your browser settings. However, please note that if you choose to disable cookies, certain parts of our website may not function properly, and your user experience may be affected.

Changes to this Cookie Policy

We may revise this Cookie Policy from time to time to reflect changes in technology, data practices, or applicable regulations. When we make any material changes, we will update the "Last updated" date at the top of this page.

Contact us

If you have any questions or concerns about our use of cookies, please contact us at info@simplybe-skincare.com.By continuing to use our website, you are agreeing to the use of cookies as described in this Cookie Policy.